Terms & Conditions

1.1 Subscription Tiers: Repz offers commercial tier packages: Plus Plan (up to 200 members), Pro Plan (up to 300 members), and Max Plan (up to 500 members with multi-branch management).

1.2 Billing Cycle: SaaS platform subscriptions are billed on a monthly, quarterly, or annual recurring prepaid basis. Invoices are issued with Indian Goods and Services Tax (GST) under Service Accounting Code (SAC) 999723.

1.3 Promotional & Referral Discounts:

• Promo and referral code discounts apply strictly to the initial first-month billing cycle unless explicitly declared as multi-month in writing by platform administrators.
• Subsequent monthly renewals are automatically billed at the standard platform rate.
• Only one (1) referral or promo code may be redeemed per checkout transaction. Stacking or combining multiple codes is strictly prohibited.

2.1 Strict Tenant Isolation: Every gym facility operates inside an isolated logical database container partitioned by unique gym_id identifiers and Row-Level Security (RLS). Cross-tenant access is cryptographically restricted.

2.2 Data Ownership: The Gym Owner retains sole and exclusive ownership of all member contact information, attendance records, and accounting ledgers stored within their tenant instance. Repz will never sell, monetize, or disclose member records to third-party advertisers.

2.3 Account Security: You are responsible for safeguarding your registered credentials. Sharing credentials across unauthorized staff members or circumventing role-based access permissions constitutes a material breach of this Agreement.

3.1 Fiduciary Role: The Gym Owner acts as the Data Fiduciary under India's Digital Personal Data Protection (DPDP) Act, 2023. Repz operates exclusively as the Data Processor.

3.2 Member Consent: Gym staff must obtain clear, verifiable consent from every member prior to enrolling their mobile numbers, photos, or fitness records. A digital record of consent timestamps is preserved in the system.

3.3 Right to Erasure: The Platform provides automated DPDPA Right-to-be-Forgotten endpoints to permanently erase member personal data upon verified request.

4.1 Subscribers must not use the WhatsApp messaging features to send unsolicited marketing spam, fraudulent schemes, or harassment.

4.2 Non-payment of platform SaaS subscription fees following a 7-day grace period will result in automated account suspension. During suspension, front-desk check-in turnstiles and member QR passes will be restricted until payment is cured.

This Agreement is governed by the laws of the Republic of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.